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Is the customer still king?
$2
$2
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Reevyse co-founders discuss with Senami Atika (Marketing Manager at Medplus Pharmacy) where they discuss quality service in B2B and B2C using case studies such as a business plan outsourced to a consultant, challenges with an Airbnb guest and procurement hiccup with a client at Medplus and much more.
You'll get insight into customer service, service delivery and how best to manage unhappy customers.
Size
71.6 MB
Duration
31 minutes